This programme is for sponsors who already own an ERP, CRM, or cloud programme and can feel the organisation slipping back into old handoffs. Over twelve weeks a mixed room of operators, finance, and a vendor counterpart redesigns how work is decided, sequenced, and reviewed.
It is not a coding bootcamp and it will not implement your stack. Graduates leave with artefacts their organisation can run: a decision-rights map, a vendor interface card, and a ninety-day cadence calendar.
Informational fee band: A$18,500 per organisation seat (up to eight named participants). Private rooms priced on enquiry. No online checkout.
Ask about the next roomIncident samples, contract clauses, and a live shadow of one painful process. Participants practise writing a one-page constraint brief instead of a vision slide.
Who may halt a release, who owns master data, who speaks to the vendor. We stress-test the map with a simulated outage, not a RACI template copied from a previous job.
A compact artefact covering escalation, data duties, and what “done” means for a change request. Teams rewrite an existing statement of work paragraph in class.
Design a 45-minute review that uses four measures and two decisions. Participants run a dry rehearsal; we critique the theatre that creeps back in.
Sequence, non-goals, and the first calendar. Sponsors present to a sceptical guest reviewer drawn from another cohort or an Apptrailgrid principal.
Programme lead
Meredith spent a decade inside a Brisbane logistics group, last as the operator accountable for a warehouse-systems programme that overran and then recovered. She now leads the operating-model room at Apptrailgrid. She does not teach product certifications.
We came in expecting a framework binder. What we got was a rewritten escalation path with our ERP partner, and a weekly meeting that is shorter than the one it replaced. The homework load in weeks three and four was heavier than the brochure implied; two of our eight people quietly dropped the evening readings.
Helen Walsh, Head of Operations, regional health services
8 / 10
Useful on vendor language. Less useful if your bottleneck is actually a missing integration specialist — we still had to hire one afterwards.
Platform review · participant in the May room
You can, and you will leave with drafts. The artefacts only stick when a vendor counterpart attends at least modules 03 and 04. We will say this again on the enrolment call.
No. We guarantee a set of artefacts and a facilitated critique. Outcomes depend on whether your organisation will fund the non-goals as well as the goals.
It will not rescue a build that is already technically infeasible, and it will not substitute for industrial-relations work if rostering systems are the political problem. We have declined rooms where the stated issue was “agile” and the actual issue was a locked enterprise agreement. That refusal is part of the method, not a sales objection.
By invoice after a written proposal. This website does not take payment. See refund terms and fee bands.